What is the best communications solution for my organisation?
It is widely known that good communication requires reliable, accurate and timely exchange of information – however the way this is accomplished will vary greatly between situations and user requirements. Henry Petroski sums up the design challenge well, when he says
All design involves conflicting objectives and hence compromise, and the best designs will always be those that come up with the best compromiseHenry Petroski
Ignition Networks maintains relationships with numerous vendors who provide Best-of-Breed products in different sectors of the communications puzzle. We tailor a customised solution, leveraging Commercial-Off-The-Shelf (COTS) products as fully as possible, to meet the end-user communications requirements. This includes satellite systems, 2-ways radio networks, WiFi Networks, telephony, video conferencing and collaborative computing environments. Ignition Networks provides reliable, supportable and robust communications packages to the end user.
Our solutions extend to the individual or team, deployed well beyond the reaches of traditional communications solutions.
Understanding Your Requirements
There is no Silver Bullet technology, and there is no one product that will meet all customer needs. Even inside a single customer environment, there may be multiple competing requirements that need to be addressed. It is for this reason, that although we use common products between a number of our solutions, the implementation is often very different in each.
Understanding the user requirement is critical and we find it is often best approached in iterative stages. The nuances of solution usability are often not obvious, taking time and hands-on experience to fully understand.
With this in mind, Ignition Networks approaches each situation with a holistic view. While a customer may only need to implement one piece of the puzzle now, we believe it should be done with the broader perspective in view. This ensures that future projects are not hindered or limited; interaction with other organisations is as seamless as possible; and the solution best meets the requirements of both functionality and cost.
 Henry Petroski, Invention by Design: How Engineers Get From Thought to Thing (Cambridge, Mass.: Harvard University Press, 1996), p. 30.